Responsible Gaming

Play Responsibly at apt789

Gaming should be fun. apt789 provides tools, limits, and information to help you stay in control so your experience remains safe and enjoyable.

21+ Only
SSL Encryption
24/7 Support
Our Commitment

Gaming Should Be Fun

apt789 is committed to building a culture of responsible gaming for players in Myanmar. Gaming should be a form of entertainment free from stress — it should never be seen as a way to make money. We strictly enforce our policy that all account holders must be 21 or older.

To help players spot and manage signs of problem gambling, apt789 includes several self-control tools. With options to set deposit limits, session time limits, take a time-out, and self-exclude, you are in charge of how you play.

The well-being of our players is apt789's top priority. Make full use of the information and tools on this page to keep your gaming experience healthy and enjoyable.

Control Tools

You're in Control of Your Gaming

Use these tools provided by apt789 to manage your time and money yourself.

Money

Deposit Limit

Set the maximum amount you can deposit daily, weekly, or monthly. Because increasing this limit requires a 24-hour waiting period, you cannot change your mind in a hurry — which helps protect your budget.

Time

Session Time Limit

Set how long you can play in one session. When the time is up, you will get a notification so you can take a break and review your play time. Managing how long you play is a key part of staying a healthy player.

Break

Time-out (Short Break)

You can pause your play for a few days to a few weeks. During this Time-out period, you won't be able to log in to your account, giving you time to reflect.

Your Choice

Self-Exclusion

If you want to stop playing altogether, you can request a Self-Exclusion. This option will protect your account for the period you choose, and you can arrange it by contacting us via Live Chat.

Early Warning

Gambling Alerts

The system will send you notifications when you make deposits or play for an extended period. These alerts are a useful tool to pause your current session and give yourself a moment to reset.

21+

Age Verification

apt789 strictly enforces a policy that all players must be 21+. No one can get around this requirement, and protecting young people is our commitment.

Warning Signs

Signs That Gambling Is Becoming a Problem

When gambling shifts from fun to a problem, these signs tend to appear. If even one of the points below applies to you, contact us right away to set account limits or get support.

  • You feel like you have to keep playing to win back your losses.
  • You only realise you've gone over your allowed budget after logging in to check.
  • Family or friends have told you that you are neglecting them or your work because of your time spent gambling.
  • When you're not playing, you can't feel at ease — the urge to gamble keeps coming back.
  • You are borrowing money to gamble or using funds meant for essential expenses.
  • You consistently play longer than you planned and find it hard to stop.
  • Searching for money to gamble is causing you stress, anxiety, or sadness.

Take Action Now

If these signs feel familiar, don't wait — protect yourself right away using one of these options:

  • Set a deposit limit
  • Choose a Time-out period
  • Contact us via Live Chat
  • Talk to someone you trust
Types of Limits

Control Tools in Detail

You can discuss any of the tools below with our team via Live Chat and set them up at your convenience.

Tool How to Set It When It Takes Effect
Deposit Limit Set the amount with a team member via Live Chat Takes effect immediately
Session Time Limit Set the duration (in hours) via Live Chat Takes effect immediately
Time-out (Short Break) Choose the period via Live Chat (e.g. 3 days / 7 days) Takes effect immediately
Self-Exclusion Set the period via Live Chat and submit your request Takes effect immediately and cannot be removed until the period ends
Withdrawal Limit Set the maximum amount you can withdraw per week / per month via Live Chat Takes effect immediately
Self-Check

Self-Assessment Questions

The questions below are designed to help you review your own gambling habits. If you find yourself answering "yes" to several of them, contact us — we are ready to help.

  • Have you ever felt the urge to deposit "just one more time" after running out of funds?
  • Have you ever lost track of how much money you spent while playing?
  • Have you ever played an amount you wouldn't want to discuss with your family?
  • Have you ever skipped work or school responsibilities because of gambling?
  • Have you ever borrowed money to gamble?
  • Have you noticed your frequency or stakes gradually increasing?
  • Have you ever felt sad, resentful, or hurt after a gambling session?
Contact Us

The best support, any time

If you think you have a gambling problem, don't hesitate to reach out to us. apt789's support team is available 24/7 in Myanmar language with no language barriers.

Live Chat Support

To set betting limits, request a time-out, or self-exclude — contact us via 24-hour Live Chat. Our staff handle responsible gambling matters as a priority.

Email Support

If you prefer to write to us, send an email to [email protected]. Your personal information is kept completely confidential, and our staff respond within 24 hours on operational days.

Responsible Gambling Commitment

apt789 puts players' wellbeing, financial safety, and enjoyment first. Gambling should be a form of responsible fun, and should never be done under any kind of pressure.

Stay in control and enjoy

Use apt789's gambling tools to manage your own budget on your own terms. If you're looking for fun and want to play, play with us — with a commitment to responsible gambling.

Questions

Questions about responsible gambling at apt789

Contact apt789 Live Chat and tell us "I want to set a deposit limit." Our staff will help you set a daily, weekly, or monthly limit. The limit takes effect immediately. To increase the limit, you need to request it at least 24 hours in advance.

Time-out temporarily pauses your play for anywhere from 3 days to a longer period. Once the period ends, you can play again. Self-Exclusion is a stronger step — you will not be able to play again until the period you chose has fully ended, and it cannot be reversed before then.

No. apt789 strictly requires all players to be 21 or older. Any account where age cannot be confirmed will be reviewed and temporarily suspended.

Contact apt789 Live Chat right away — available 24/7 in Burmese. Tell us "I have a gambling problem" and our staff will immediately set a limit or process a self-exclusion for you. You can also reach us by email at [email protected].

After self-exclusion is applied, any remaining balance in your account can be withdrawn — just coordinate with our staff and they will assist you. You will not be able to play until the exclusion period has ended.

When the session time you set is reached, a notification will appear and your play will pause. Take a moment to rest and reflect before deciding whether to continue — this tool is not meant to pressure you, it is simply there to support healthy playing habits.