apt789 Terms & Conditions

General Provisions

1.1 User Age Requirement

Users of the apt789 platform must be 21 years of age or older. No person under the age of 21 is permitted to register an account, make deposits or withdrawals, or play on this platform. If an underage person is found to have bypassed this requirement, their account will be immediately closed and any deposited funds will be handled in accordance with applicable law.

1.2 Service for the Myanmar Market

apt789 is intended for gaming enthusiasts in Myanmar and operates in Myanmar Kyat (MMK). The service language is Burmese, and payments are processed via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer.

1.3 Service Changes

apt789 reserves the right to amend these terms and conditions at any time. Amendments take effect from the date they are published on the website. Continued use of the service after any amendment is considered acceptance of the changes.

Account Registration and Management

2.1 One Personal Account Only

Each individual may open only one account at apt789. If a second account is opened using the same identity data (name, phone number, or IP address), those accounts may be reviewed and closed. Bonuses and winnings obtained from a second account may be forfeited.

2.2 Accuracy of Information and Responsibility

The information provided when creating an account must be accurate and complete. If apt789 finds that an account was registered with false information, apt789 has the right to close that account without requesting any explanation. If you want to change your account details, you can request this through customer service on the website.

2.3 Keep your password secure

Do not share the password used to log in to your account with any third party. apt789 is not responsible for any losses that occur if a third party accesses and plays on your account due to your own negligence.

2.4 Account closure

If you wish to close your account voluntarily, you can contact customer service. If there is a remaining balance before closure, you may withdraw it in accordance with the applicable withdrawal requirements.

Deposit & Withdrawal Rules

3.1 Minimum deposit amount

The minimum deposit amount for all deposit methods is 10,000 Ks. Deposit methods include KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer.

3.2 Minimum withdrawal amount

The minimum withdrawal amount is 30,000 Ks. Withdrawals will be processed within 1 hour. There may be temporary delays while suspicious transactions are under review.

3.3 Payment verification

Large withdrawals or suspicious transactions may be subject to review. During this time, KYC (Know Your Customer) documentation may be requested. If you are unable to provide it, the withdrawal may be put on hold.

3.4 Payment method matching

Withdrawals will only be made using the same method that was used for the deposit, where that method is available. Where possible, funds are returned via the same method used to deposit.

Bonuses and Promotions

4.1 Welcome bonus

First-time depositors at apt789 can receive a 200% welcome bonus of up to 500,000 Ks. For example — if you deposit 20,000 Ks, you receive a 40,000 Ks bonus, giving you a balance of 60,000 Ks. To withdraw bonus winnings, you must wager 10 times the bonus amount — in this example, 40,000 Ks × 10 = 400,000 Ks must be wagered before bonus winnings can be withdrawn.

4.2 Bonus terms

• Each bonus can only be claimed once per person.
• Funds received as a bonus cannot be withdrawn until the wagering requirement has been met.
• apt789 reserves the right to suspend or modify any bonus at any time without prior notice.
• If a bonus is found to have been used in a way that violates the rules, the bonus and any winnings derived from it may be forfeited.

4.3 VIP cashback rewards

Cashback is paid at the following rates for each VIP level—

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.8% weekly cashback
• Platinum — up to 1.0% weekly cashback

To move up a VIP level, you must continue playing actively on the platform. You can check VIP-related activity through the website.

Gaming Rules

5.1 Game result fairness

Game results at apt789 are controlled by RNG (Random Number Generator) technology, which guarantees fair play. Players must play without being able to predict game results in advance.

5.2 Restricted football betting

Win and loss results in football and sports betting depend on the results provided by the relevant sports data providers. If there is any discrepancy with the data provider's records, apt789's data will be treated as the official result.

5.3 Game suspension

If a technical fault, network issue, or disconnection occurs during play, apt789's server records will be referenced to determine the outcome of the game.

5.4 Prohibited methods

The following methods of play are strictly prohibited—

• Playing using software bots or automated systems
• Collusion — working together with another player to manipulate the game
• Exploiting bonuses through gameplay designed to avoid wagering requirements (Bonus Abuse)
• Attempting to damage or interfere with the platform's technical systems

If apt789 has reason to believe an account is involved in any of these activities, apt789 may suspend that account and void any winnings earned.

Personal Information & Security

6.1 Data Protection

apt789 protects your personal information and financial data using SSL encryption technology. For full details on how your personal information is managed, please read our Privacy Policy page.

6.2 Sharing Data with Third Parties

We will not disclose your data to any third party unless required by law or strictly necessary to operate the website. Payment processing companies operate under their own privacy policies.

6.3 Cookies

We use cookies to help the website run better. You can disable cookies in your browser, but some features of the website may become limited as a result.

Limitations of Liability

7.1 Losses

apt789 is not liable for any indirect losses, including loss of game data, income, or gaming opportunities. Using the platform is entirely the player's own choice and responsibility.

7.2 Technical Failures

apt789 is not responsible for losses arising from cyber attacks, natural disasters, network outages, or any event outside apt789's control.

7.3 Third-Party Websites

apt789 does not oversee or control any third-party websites linked from the apt789 website, and apt789 cannot be held responsible for their services, content, or reliability.

Player Responsibilities

8.1 Lawful Use

Players using apt789 are responsible for complying with the laws of their location, region, and country. If you play without confirming that it is legal under your own laws, apt789 is not responsible for any resulting losses or violations.

8.2 Self-Control over Gaming

Players are responsible for managing their own gaming activity. If you want to set limits on your play, visit the Responsible Gaming page to find self-limitation options.

8.3 Financial Complaints

If a problem arises with a deposit or withdrawal, contact customer support immediately. Complaints raised more than 24 hours after the issue occurred may be difficult to process.

Service Suspension and Termination

9.1 Right to Suspend or Close Accounts

apt789 reserves the right to suspend or close any player's account for the following reasons—

• A breach of these terms and conditions is found
• Suspicion of money laundering (Money Laundering)
• Unusual betting or gaming patterns are detected
• The account is believed to have been opened under false pretenses

9.2 Financial Matters upon Service Termination

If an account is suspended, any funds that can be legitimately verified will be reviewed and handled in accordance with our terms. Funds connected to a violation will be dealt with according to applicable law.

Contact & Dispute Resolution

10.1 Customer Support

apt789 customer support is available 24/7 in Myanmar language via Live Chat and by email at [email protected].

10.2 How to Resolve Disputes

If any dispute arises relating to our services, please contact customer support first to try to resolve it. If customer support cannot resolve the issue, you may escalate it to apt789's senior management team.

10.3 How to Submit a Complaint

You can submit a complaint by email to [email protected] — please include the date the issue occurred and your account ID. apt789 will work to resolve it as quickly as possible.